Frequently Asked Questions

We specialize in working with small to medium-sized businesses across various industries who are experiencing growth and need to optimize their operations. Our sweet spot is companies with 10-200 employees who have outgrown manual processes but aren't ready for enterprise-level solutions. We've successfully helped businesses in healthcare, professional services, manufacturing, e-commerce, and many other sectors.

Project timelines vary based on complexity and scope, but most of our projects fall into these ranges: Simple automation projects: 2-4 weeks, Custom applications: 6-12 weeks, Complex integrations: 8-16 weeks. We always provide detailed timelines during our discovery phase and keep you updated throughout the process. We believe in delivering value early and often, so you'll see progress and benefits before the final delivery.

Absolutely! We believe in long-term partnerships, not just one-time projects. Every project includes 30 days of complimentary support after launch. Beyond that, we offer flexible support packages including bug fixes, feature enhancements, system updates, and user training. Many of our clients choose ongoing monthly support plans, while others prefer project-based updates as their needs evolve.

We offer transparent, value-based pricing tailored to each project's scope and complexity. After our discovery consultation, we provide a detailed proposal with fixed pricing for the entire project – no surprises or hidden costs. Small automation projects typically start around $5,000, while comprehensive custom applications range from $15,000-$50,000. We also offer payment plans to help manage cash flow for larger projects.

We design our process to minimize disruption to your daily operations while ensuring the solution meets your exact needs. Typically, we need 2-3 hours per week from key stakeholders for feedback sessions, testing, and refinement. We handle all the technical heavy lifting and project management, so your team can focus on their core responsibilities while still being involved enough to ensure the final product exceeds expectations.

We use modern, proven technologies that prioritize reliability, maintainability, and scalability. Our tech stack includes Python, JavaScript/TypeScript, React, Node.js, PostgreSQL, and cloud platforms like AWS and Azure. We choose technologies based on your specific needs, existing infrastructure, and long-term goals – not the latest trends. This ensures your solution will be stable, secure, and easy to maintain for years to come.

Absolutely! Integration with existing systems is one of our specialties. We work with popular platforms like Salesforce, QuickBooks, Shopify, HubSpot, and many others. We can also integrate with custom databases, legacy systems, and proprietary software through APIs or direct database connections. Our goal is to enhance your current technology investment, not replace everything from scratch.

Security and privacy are fundamental to everything we build. We implement industry-standard security practices including encrypted data transmission, secure authentication, regular security audits, and compliance with relevant regulations (GDPR, HIPAA, etc.). All client data is treated with the highest level of confidentiality, and we're happy to sign additional NDAs or security agreements as needed for your peace of mind.

We build all our solutions with future growth and changes in mind. Minor adjustments and bug fixes are covered under our 30-day warranty. For larger feature additions or modifications, we provide clear pricing and timelines for the additional work. Since we built your original system, we can implement changes efficiently and cost-effectively. Many clients find it valuable to schedule quarterly reviews to discuss potential enhancements as their business evolves.